Return & Refund Policy

Clear Returns, Fair Refunds & Customer Support You Can Trust

At Noriano, we want every customer to shop with confidence. If your order does not meet expectations, this Return & Refund Policy explains how returns, refunds, exchanges, and related requests are handled.

Please review the information below carefully before submitting a return request.

Return & Refund Policy: Return Window

Noriano accepts eligible returns within 30 days from the delivery date.

Return requests submitted after the 30-day period may not qualify for refund approval.

Return & Refund Policy: Return Eligibility

To qualify for a return, products must meet the following conditions:

• Items must be unused and unworn
• Products must remain in original condition with tags and packaging included
• Items must not be washed, altered, or intentionally damaged
• Proof of purchase is required for all return requests

Final sale products are not eligible for return.

Return & Refund Policy: Return Process

To start a return request, please follow the steps below:

1. Contact our support team to request return authorization
2. Wait for confirmation and detailed return instructions
3. Securely package the item to prevent shipping damage
4. Ship the package to the return address provided by our team

Please note that returns sent without prior authorization may not be accepted.

Return & Refund Policy: Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

We recommend using a trackable shipping service when returning products, as Noriano is not responsible for returns lost during transit.

Return & Refund Policy: Refunds

Once your return is received and inspected, approved refunds will typically be processed within 3–5 business days.

Refunds are issued to the original payment method used during checkout.

Please note that banks and payment providers may require additional processing time before funds appear in your account.

Return & Refund Policy: Non-Returnable Items

The following products are generally not eligible for return or refund:

• Final sale items
• Gift cards
• Personalized or custom-made products

Return & Refund Policy: Late or Missing Refunds

If you have not yet received your refund, please complete the following steps before contacting us:

• Check your bank account again
• Contact your credit card provider for updated processing information
• Contact your bank regarding pending transaction timelines

If you have completed the steps above and still have not received your refund, please contact our support team for assistance.

Contact Information

If you have any questions regarding returns, refunds, or exchanges, please contact Noriano support.

Address:
2546 Seminole Ave, Seaford, NY 11783, United States

Phone:
+1 (516)-381-2144

Email:
[email protected]

Business Hours:
Mon – Fri: 9:00 AM – 5:00 PM (EST)

We are committed to providing a fair, transparent, and customer-focused shopping experience.